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Service Plans

Tailored Support for
Your Business or Home

Every client is different. DGM offers structured retainer plans as a starting point — then works with you to build the right level of support for your specific situation. Contact us for a custom conversation.

Retainer Plans

Choose Your Level of Support

All plans include a dedicated DGM technician — no call centers, no ticket queues. Just your person, ready when you need them. Pricing is discussed during your free consultation.

Essential
Core Support

Reliable remote IT support for small offices that need professional technology management without the cost of a full-time IT person.

  • Remote support — business hours
  • Patch management & updates
  • Microsoft 365 administration
  • Monthly technology health report
  • Dedicated technician
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Comprehensive
Enterprise

The highest level of managed IT support for offices that require priority response, employee lifecycle management, and quarterly strategic technology reviews.

  • Priority onsite + remote support
  • Patch management & updates
  • Microsoft 365 administration
  • Hardware procurement
  • Vendor management
  • Employee onboarding & offboarding
  • Dedicated technician
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Essential
Home Essential

Remote support and network monitoring for homeowners who want reliable technology without constant involvement.

  • Remote support included
  • Device support
  • Dedicated technician
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White Glove
Estate

Full household technology management for Long Island homeowners who expect the highest standard of service — including seasonal support for Hamptons properties.

  • Monthly onsite visit
  • Priority response
  • Support and monitoring for up to 25 devices
  • Seasonal Hamptons support
  • Annual technology audit
  • Dedicated technician
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No Retainer Needed

One-Time & Project Work

Need a single setup, repair, or project completed? DGM takes on one-time engagements with the same professionalism as our retainer clients.

Business Hours
Standard Onsite

Monday through Friday, business hours. Nassau and Suffolk County. Ideal for installations, repairs, and office setups. Same-day availability when possible.

Scoped Engagements
Project Work

New office buildouts, home network installations, Microsoft 365 migrations, and hardware procurement. All project work is quoted individually after a free consultation.

Common Questions

How DGM Plans Work

How is pricing determined?

Every client situation is different. DGM discusses your specific needs during a free consultation and recommends the right plan at the right price for your business or home. There are no published rates because no two engagements are identical.

Are there long-term contracts?

Retainer plans are typically month-to-month. Most clients stay long-term because of the quality and consistency of service — not because they are locked in.

Can I change plans as my needs grow?

Absolutely. Plans are designed to scale with you. Moving between tiers is straightforward and can be done at any time based on your evolving needs.

What does the free consultation include?

A no-pressure conversation about your technology environment, your pain points, and what level of support makes sense. DGM will give you an honest recommendation — even if that means a smaller engagement than you expected.

Not Sure Which Plan Is Right for You?

Reach out for a free, no-pressure consultation. DGM will listen to your situation and recommend the right level of support — honestly and without obligation.

[email protected]